WE CAN UNDERTAKE ANY WORK FROM ANY INSURANCE COMPANY
The policyholder has the right to choose the repairer who they wish to carry out the repair on their vehicle and is not obliged to use the insurance company’s approved repairer.
This has been agreed by the Office Of Fair Trading (OFT) and the Association Of British Insurers (ABI).
Damage to your vehicle need not be time consuming and inconvienient. From your first contact with us either phone contact or email, we will arrange a suitable time to inspect your vehicle and provide you with an estimate and advice to proceed with the claim.
The claim will then need to be registered with the insurance company then we can do the rest. We will arrange the engineer from the insurance company to inspect the vehicle when we will provide them with an estimate for repair.
Once they have received our estimate they will then agree with the work required and authorise the repair to be carried out.
When we receive authority, we will then order the parts required from the franchised dealer and confirm booking in date and estimate completion of repair.
All insurance repairs are covered by our 3 year warranty as specified by most leading insurance conpanies.A courtesy car is available upon request.
NON INSURANCE REPAIRS
Due to high insurance excess charges and premiums, many people choose to have repairs undertaken privately.If you are considering having repairs carried out privatley,we can advise you on the best repair approach to suit your budget and your objectives.
If you have an accident and you were not at fault, you are not obligated to make a claim through your insurance company. We has a team of experts that work hard to ensure that the claims process is as smooth as possible and your car is given the best repair service on the market.
We will arrange an estimate for your vehicle and submit the details to the third-party insurance holders. With a full range of different manufacturers available who can arrange for you to drive a replacement vehicle while your car is undergoing repairs. All costs are then claimed back from the insurance company of the driver who was at fault in the accident.
Dragontek can save you money and will ensure that your car is repaired to a high standard. By going through us and not making a claim on your own insurance policy, you will not have to pay any excess.